Any questions?
FAQ
What is a Seiko Mod?
A Seiko Mod is a customized watch inspired by the most iconic models in luxury watchmaking — without being a replica.
We use original Seiko movements, renowned for their precision and reliability, and combine them with high-quality materials such as 904L stainless steel, sapphire crystal, and premium finishes.
Do they come with a warranty?
Yes, all our watches come with a 1-year warranty that covers any manufacturing defects, especially related to the movement, to ensure optimal performance.
If you experience any functional issues or other concerns, please don’t hesitate to contact us.
Are you affiliated with Seiko?
No, we are not affiliated with any brand.
We use original Seiko automatic movements because of their proven quality and reliability. Each watch is then assembled with custom parts, tailored exclusively for each customer.
Are they water-resistant?
Our watches have a water resistance rating of 3 ATM, which means they are designed to withstand everyday situations such as splashes or light rain.
However, we do not recommend using them for swimming or diving.
Several factors can affect water resistance, such as an improperly secured crown, sudden impacts, or temperature changes.
Finally, please note that any markings on our dials are purely decorative and do not indicate the actual water resistance level of the watch.
What movements do you use?
We use Seiko automatic movements such as NH34, NH35, NH36, NH38, NH70, NH72, VK63, VK64, and VK61.
Globally recognized, these movements ensure flawless performance to keep up with your daily rhythm.
I can't find the watch I'm looking for
Since there are thousands of possible combinations, we can't display them all on our website.
Please contact us via email at info@modytime.com or through Instagram with the model you're interested in, and we'll assemble it as a custom order made exclusively for you.
Shipping Times
We typically need 3–7 business days to assemble your watch.
After that, we perform quality control tests, which may take an additional 4–8 business days.
Finally, shipping usually takes 2–5 business days.
In total, the full process typically takes 10–20 business days.
Please note that custom watches may require an extra 3–5 business days.
Can I cancel my order?
There is a short window between placing your order and the start of processing.
If you contact us via email immediately after placing your order, we may be able to cancel it before it is processed.
Please note that orders can only be canceled within 24 hours of being placed.
If you contact us after this period, your order may already be in production or shipping — but you’ll still have the option to return it once you receive it.
Don’t hesitate to email us at info@modytime.com.
Can I exchange or return my watch?
You may return the item within 7 days of receiving it, as long as it is undamaged, unused, and in its original packaging with all tags attached.
We also offer free exchanges if there is any issue with the delivery or if you receive a damaged package.
Please note that this policy does not apply to custom watches or items damaged due to misuse.
If you request a return, we will provide you with the most appropriate return address.
If you have any questions about sizing or other specifications, feel free to email us at info@modytime.com